Information we collect
When you visit our website we collect information about you and about your use of the website. This information falls into three categories: Customer Information, Usage Data and IP Address Details. Depending on the category, the information may be considered to be personally identifiable information.
Customer information is information you explicitly provide to us when you make an online purchase or you sign up to receive our newsletters, including your name, email address, shipping and billing addresses, and payment details. Customer Information can usually be used to identify you.
Usage Data is general information about how you interact with our web pages and web sites, such as the pages you visited on our web site, how you came to the website (e.g. via our newsletter or an advertisement), which buttons or links on the site you clicked, whether you have been to the site before. Usage Data is collected using cookies (or similar technologies) placed by us. Cookies are small pieces of data that a website sets in your browser, and which may assign an anonymous identifier to you. Usage Data is not ordinarily considered personally identifiable information.
Whenever you use our websites (or any other web site) the computer from which the web pages are served (the Web server) needs to know your computer’s network address so that it can send the requested web pages to your browser. The public network address associated with your computer is called its "public IP address" and is sent automatically each time you access any Internet site. From a computer's public IP address, it is usually possible to determine the general geographic location of that computer but often not the specific computer and usually not the specific user (if your public IP address is unique to you and is published somewhere public it’s possible that IP address could uniquely identify you). We keep records of the IP addresses from which you access our site to assist us in understanding the online behaviour of our customers or where you have specifically provided us with information about yourself. For example, when you make a purchase, we may record your IP address for security purposes, and that IP address would then be associated in our records with your Customer Information.
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal as a form of payment.